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Four Categories of Social Media Use in Government

 A report by two researchers at the National Defense University suggesting the need for a comprehensive strategy for the use of social media in government introduces an interesting classification of...

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Should Governments Use Consumer Tools for Social Networking?

Yesterday I participated in an interesting discussion with Gartner colleagues about how to deploy collaborative and social networking capabilities in public sector organizations. In particular we were...

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Should Governments Use Consumer Tools for Social Networking? – Continued

Yesterday I posted a conversation with a colleague about whether government organizations (and parliaments in particular) should use consumer social media also for internal purposes. I thought I’d...

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Teachers and Social Networks: To Facebook Or Not To Facebook?

Yesterday I spent a lovely evening with my son’s classmates, their parents and teachers for the traditional school-year-end pizza party. As my wife is a teacher too, I ended up sitting at a table with...

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An interesting tale about Facebook demographics

When I was in Malaysia last week I met people from two different federal agencies, and I discussed with them a few excerpts from my latest presentation From Citizen-Centric to Citizen-Driven and...

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Four Categories of Social Media Use in Government

 A report by two researchers at the National Defense University suggesting the need for a comprehensive strategy for the use of social media in government introduces an interesting classification of...

View Article

Should Governments Use Consumer Tools for Social Networking?

Yesterday I participated in an interesting discussion with Gartner colleagues about how to deploy collaborative and social networking capabilities in public sector organizations. In particular we were...

View Article

Should Governments Use Consumer Tools for Social Networking? – Continued

Yesterday I posted a conversation with a colleague about whether government organizations (and parliaments in particular) should use consumer social media also for internal purposes. I thought I’d...

View Article


Teachers and Social Networks: To Facebook Or Not To Facebook?

Yesterday I spent a lovely evening with my son’s classmates, their parents and teachers for the traditional school-year-end pizza party. As my wife is a teacher too, I ended up sitting at a table with...

View Article


An interesting tale about Facebook demographics

When I was in Malaysia last week I met people from two different federal agencies, and I discussed with them a few excerpts from my latest presentation From Citizen-Centric to Citizen-Driven and...

View Article
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